We have one clear aim: zero defects. How do we achieve this? Through systematic quality control manage-
ment – not just in the classic sense of optimising production but as an all-pervasive ethic that is lived at every level of the company.

Every single process – from the tendering stage to dispatch of the finished product – is under permanent scrutiny and, wherever appropriate, is modified for the better. There is active staff involvement in implement-
ing this ongoing process of optimisation. This means that we are always able to cope with the increasingly challenging requirements of our customers. These include, for example:

• complying with customer specifications, industry standards and legal requirements,
• the presentation of product data (factory certification, inspection certificates, data sheets, safety reports),
• proof of series production and product launch (PPF and PPAP)
• presentation of results from lab testing on physical properties and chemical composition (IMDS)

Several years ago, we received ISO 9001:2008 certification for our QM system and in 2007 this was upgraded to ISO/TS 16949:2009. Thanks to our excellent standard of quality management, we can be sure right from the start that the end product will be of perfect quality. With our own in-house testing, we can monitor and document the whole process:

• testing for tensile strength
• testing under a variety of climatic conditions, including such extremes as deserts and tropical jungles,
• testing for product durability.

When are you going to put us to the test?